Laboratory Administration and Operations

Dive into the heart of our operations at the NLCL. Our Laboratory Administration and Operations section is a central hub that focuses on spotlighting our scientists and their groundbreaking work. By practicing servant leadership and embracing a "leaders eat last" mentality, our team ensures that our scientists have the support and resources they need to excel.

This approach enables us to uphold the highest standards of quality and safety, managing everything from day-to-day logistics to strategic initiatives.

  • System Director

    Doctor of Philosophy (Forensic Sciences) Oklahoma State University (Tulsa, OK)

    Master of Science (Forensic Medicine) Philadelphia College of Osteopathic Medicine (Philadelphia, PA)

    Bachelor of Science (Forensic Science) Baylor University (Waco, TX)

  • Shreveport Laboratory Director

  • Accountant

    Bachelor of Science (Accounting) - Louisiana State University, Shreveport (Shreveport, LA)

  • Quality Manager

    Bachelor of Science (Chemistry) - Northwestern State University (Natchitoches, LA)

  • Operations Manager

    Bachelor of Arts (Organizational Management) - Ashford University (Clinton, IA)

    Associate Degree (Logistics) - Community College of the Air Force (Montgomery, AL)

  • Forensic Science Center Host

    reception@nlcl.org

System-Wide Policies and Feedback

Commitment to Service Excellence

At the NLCL, we are dedicated to delivering exceptional service and reliable results. Our administration is continually seeking ways to better serve our stakeholders through the thoughtful development and regular review of our system-wide policies. We believe that effective service is rooted in transparency, accountability, and a commitment to excellence.

Our Approach to Policy Improvement

Our policies are designed to ensure the highest standards of operational efficiency and ethical conduct. We regularly evaluate our procedures and protocols to adapt to new challenges, incorporate technological advancements, and reflect the evolving needs of our community. This ongoing process is critical to maintaining the integrity and effectiveness of our services.

We Value Your Feedback

Your feedback is vital to our continuous improvement. We encourage all stakeholders to provide us with their insights and suggestions regarding our services. Whether it's a compliment, a question, or a concern, your feedback helps us to understand what works well and what can be improved. We are committed to listening to you and integrating your valuable feedback into our operational enhancements.

How to Leave Feedback

We offer several convenient ways for you to reach out to us:

  • Online Feedback Form: Available on our website, this form allows you to quickly and easily share your thoughts directly with our administration.

  • Phone: Call us during business hours to speak with a representative who can record your feedback and address any immediate concerns.

  • In-Person: Visit our office to discuss your experiences and suggestions with our staff.

We assure you that all feedback is reviewed and considered seriously as part of our commitment to you and your needs. By sharing your experiences, you help us shape the future of the NLCL, ensuring that we continue to meet the high standards you expect from us.

Please don't hesitate to reach out with your feedback—we look forward to hearing from you and are eager to make improvements that enhance our service to the community.